SCCC EP-9: Crisis Communication

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Course Significance:
When an emergency occurs, the need to communicate is immediate. Preparing the messages that need to be communicated in various situations will help you respond rapidly when you need to. This video describes the key components of what should be communicated when an emergency affects your organization.
 
Learning Objectives:
At the end of the course, you will be able to:
·      Recognize the importance of communications during and after an emergency
·      Describe the key audiences for communications during and after an emergency
·      Describe the types of information that should be communicated to each audience during an emergency