SCCC 129: Case Management

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Learning Objectives:
At the end of the course, you will be able to:
·       Define what case management is
·       Describe how it can help seniors remain in their homes
·       Define what client self-determination is
·       Recognize some common barriers to providing services to seniors
·       Describe methods that case managers can use to overcome objections to accepting help
·       Recognize the need for case managers’ self-care
Course Significance:
Some seniors need a little extra help to remain in their homes. Professional case managers can often help those seniors to find the extra help they need. That help is usually in the form of services provided by social services agencies. However, the case managers must respect the seniors’ right of self-determination and not force services on them. This course examines the balance that case managers must follow when trying to provide services to their clients. It also examines many of the tools and techniques available to case managers in fulfilling their duties. 
Course Instructor: Steven R, Cook, D.Min., M.Div., BS, Lead Case Manager at Meals On Wheels Inc. of Tarrant County