
Course Content
Introduction to Employment and Retention (E&R)
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4 Topics
1 Quiz
Purpose and Target Audience
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Definition of Competitive Integrated Employment
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Goals and Success Criteria for E&R
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Difference Between E&R and Supported Employment Services
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Think Spot!
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Employment Requirements and Expectations
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1 Topic
2 Quizzes
Employment Criteria
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Think Spot! Identifying Strengths, Interests, and Matching Job Types
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Case Study: Determining Appropriate Employment Type
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Role of Community Rehabilitation Programs (CRPs)
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3 Topics
1 Quiz
CRP Responsibilities
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Documentation and Reporting
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Collaboration with OVR Counselors
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CRP Responsibilities
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Authorization and Service Delivery
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2 Topics
1 Quiz
Authorization Process
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Service Delivery Expectations
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Authorization Quiz
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CRP Service Delivery Responsibilities Aligned with the IPE
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7 Topics
1 Quiz
Getting to Know Your Consumer and Job Match Exploration
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Proactive Employer Engagement
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Job Placement Assistance
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Initial On-the-Job Support During the First 90 Days of Employment
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Job Retention and Problem-Solving Services
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Identifying and Facilitating Natural Supports
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Skills Training Related to Job Duties
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Think Spot!
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Documentation and Reporting
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6 Topics
1 Quiz
Monthly Progress Reports
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Day 1 Report
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Day 45 Report
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Day 90 Report
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Submission Process
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Common Mistakes and Best Practices in Reports
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Think Spot!
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Payment and Fee Structure
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3 Topics
1 Quiz
Authorization for Goods and/or Services Form
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Milestone Payments Based on Priority Categories
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Conditions for Payment Approval and Documentation Needed
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Calculate Total Payments for a Given Consumer Case
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Bonus Payments
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2 Topics
1 Quiz
Bonus Payment Eligibility
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Documentation Submission with Day 90 Report
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Identify Eligibility for Bonuses from Example Cases
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Common Challenges and Solutions
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3 Topics
Incomplete Documentation
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Managing Consumer Expectations
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Navigating Employer Relations
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Course Wrap Up
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2 Topics
1 Quiz
Course Survey
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E & R Course Knowledge Check
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Thank you!
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