SETP 301 – Leadership

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Welcome to the Leadership Course for Managers of Employment Specialists!

As a leader, you have the power to shape the future of your team, inspire excellence, and make a lasting impact in the world of employment services. This course is designed to equip you with tools, strategies, and insights you need to elevate both yourself and your team.

Throughout this course, you will explore 12 dynamic units, each one thoughtfully crafted to inspire, challenge, and empower you to be the kind of leader who makes a real difference. From enhancing your communication skills to mastering team dynamics, each module will guide you step-by-step on how to lead with confidence, empathy, and vision.

Remember, leadership is a journey, not a destination. As you progress through the units, you’ll discover new ways to inspire and motivate your team, build trust, and drive meaningful change. This is your opportunity to grow, reflect, and take your leadership to new heights.

The Supported Employment Training Project at the University of Kentucky Human Development Institute (HDI) believes in your potential, and we are thrilled to support you every step of the way. Let’s dive in and get ready to lead with purpose and passion!

You’ve got this!

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Instructions

Organization:  This course is divided into lessons and topics. Each topic must be completed in order to move to the next lesson.  You can view an outline of the lessons on each screen.

Embedded Videos: Throughout the course, there are videos from various YouTube channels. Many of these videos must be viewed in their entirety before moving on to the next topic. Usually, this means waiting until the related videos pop up at the end, after the credits. If you encounter a problem with a video, please use the “Contact Us” button below and include the name of the course, topic, and video that you are having trouble with.

To begin the lessons:

  • Select Lesson 1 located at the bottom of the course page.
  • Once you have finished the lesson, select “Mark Complete.”
  • To continue to the next topic/lesson, select the link at the bottom of the page that says “next lesson” or “next topic.”

Quizzes:  These are scattered throughout the course to offer you time to think about how the information applies to your work. You must enter responses and will automatically receive credit for your answer. The instructor will read all responses entered and may respond to you directly.

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Course Content

Welcome and Overview
2 Topics
1 Quiz
Introduction to Purpose and Goals of the Training
Self-Assessment: Leadership Strengths and Areas for Growth
Personal Leadership Reflection
Foundational Leadership Skills
3 Topics
3 Quizzes
The Difference between Leaders and Managers
Leaders VS Managers
The Golden Circle
Leadership Observation
Case Study: The Role of Vulnerability in Building Trust
Case Study: The Role of Vulnerability in Building Trust Reflection
Managerial Frameworks and Tools
2 Topics
2 Quizzes
Paint Done
Scenario-Based Exercise: Delegating Tasks Effectively
Clear is Kind
Clear is Kind Reflection
Theories of Management and Motivation
4 Topics
2 Quizzes
Sources of Power
Self-Assessment: “Sources of Power”
Theory X Versus Theory Y in Action
Theory X Versus Theory Y Scenario Based Quiz
Herzberg’s Motivation Theory
Enhancing Motivation through Herzberg’s Motivating Factors
Enhancing Employee Experience and Retention
5 Topics
2 Quizzes
Why The Employee Experience Matters
The Components of the Employee Experience
Feedback Loops
Reflection: Evaluate Your Location’s Current Employee Experience
Implementation Plan
Top Strategies for Retention For Employment Specialist Professionals
Communication and Collaboration
2 Topics
2 Quizzes
Mastering Active Listening as a Manager
The Secret to Giving Great Feedback
Identifying Effective Communication Strategies
Supporting Employees
3 Topics
2 Quizzes
Preventing Burnout Among Employment Specialist
Burnout Risk Checklist: Self-Assessment Tool for Managers
Resource List for Managers to Support Employees
Belonging
3 Topics
2 Quizzes
Creating a Culture of Belonging
Key Concepts of Belonging
Extra Supporting Materials
Compliance and Ethical Practices
2 Topics
2 Quizzes
Ethical Decision Making
Interactive Case Studies: Ethical Dilemmas for Employment Specialists
Ethical Decision Making Framework
Ethical Decision-Making
Measuring Success and Continuous Improvement
3 Topics
3 Quizzes
Control the Controllables
Control the Controllables Reflection
Case Study Analysis: KPI
Reflection Questions- Case Study Analysis: KPI
Exercise: Develop a Sample KPI Dashboard for Your Branch
KPI Dashboard Reflection
Planning for Success
1 Topic
1 Quiz
4 Quadrant Week Plan
Bonus Lesson- Leadership in the World of Supported Employment
6 Topics
Paperwork, Documentation, Notes and More
Sources of Funding
Strategies to Enhance Communication with OVR
Job Development
Resources for Leadership in Supported Employment
Closing and Next Steps
5 Topics
2 Quizzes
Final Words of Motivation
Action Planning: Applying Training Concepts
SMART Goals
SMART Goals
Supplemental Materials
End of Course Survey
Thank You