Worker Portal Inquiry Training
Course Description: This course provides an overview of Worker Portal and how it is used to access important information about individuals under guardianship.
Course Length: 1 Hour
Course Content
Start Here- Contact Us
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Welcome
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Lesson 1: What is Worker Portal?
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Lesson 2: Worker Portal Dashboard
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Lesson 3: Accessing Guardianship Cases
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Lesson 4: Case Mode & Case Actions
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Lesson 5: Viewing Benefits Information
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Lesson 6: Correspondences
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Lesson 7: Viewing Currently Associated EDGs (Case Summary Screen)
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Lesson 8: Current Enrollments
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Lesson 9: Viewing Case Notes
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Lesson 10: Accessing Case Information- The View Tab
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Lesson 11: Disposition History & EDG Summary
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Course Wrap Up
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Course Evaluation
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