The Training Improvement Process provides a look at how evaluation information can be used and asks the trainer specific questions regarding data that determines the training process, the trainer’s personal performance and cost effectiveness/justification of the training. Each of these areas is addressed within the four levels of evaluation.
How will the data be used?
How the evaluation information will be used directly impacts how the data will be analyzed and reported.
Will the data be used to determine the COST EFFECTIVENESS? → Can the training be justified to the administrators and/or to the funding source?
Analysis of data is important because those hiring you to train care about their “return on investment” otherwise referred to as ROI.
Who will receive the results?
These individuals could be interested:
What specific information will they need?
The information trainers need from an evaluation include:
What dissemination format?
What dissemination format will be most appropriate?
How to disseminate information?
How will the information be disseminated?
Review of Important Reporting Questions
Reporting questions that need to be asked and answered…
When you take the time to analyze your data, you then have the needed information to make refinements in your training style, the training content and the subsequent training delivery. The next part of the training improvement process is looking at the connection between evaluation and refinement of your training.