Training Improvement Process Su20 Copy

The Training Improvement
Process provides a look at how evaluation information can be used and asks the
trainer specific questions regarding data that determines the training process,
the trainer’s personal performance and cost effectiveness/justification of the
training. Each of these areas is addressed within the four levels of
evaluation.

How
will the data be used?

How the evaluation information will be used directly impacts how the data
will be analyzed and reported.

  • Will data be used to determine the PROCESS→ how to
    improve the training itself and/or the outcomes for the participants?
  • Will the data be used to determine the trainer’s
    PERSONAL PERFORMANCE→ how well the trainer facilitated the training?

    • Level I and Level II Evaluation
      typically cover these two areas.

Will the data be used to determine the COST EFFECTIVENESS? → Can the
training be justified to the administrators and/or to the funding
source?

  • Level
    III     and Level IV Evaluation
    typically cover this area.

Analysis of data is important because those hiring you to train care about their “return on investment” otherwise referred to as ROI.

Who
will receive the results?

These individuals could be interested:

  • Director/Administrator
  • Session Participants
  • Funding Source
  • Families

What specific information will they need?

The information trainers need from an evaluation include:

  • Participant
    Reactions
  • Results
    and Impact
  • Behavior
    Change
  • Content
    Learned

What dissemination format?

What dissemination format will be most
appropriate?

  • Copies of Evaluations
  • Narrative Report
  • Graphs
  • Summary of Evaluations

How to disseminate
information?

How will the information be disseminated?

  • Face-to-Face Presentation
  • An emailed 1-2 page Summary of comments and
    calculated averages
  • Written Narrative via email
  • Hard-copy
    of Summary/Narrative; hand delivered/mailed

Review of Important Reporting Questions

Reporting questions that need to be asked and answered…

  • Who will receive the results?
  • What
    specific information     will they need?
  • What
    dissemination format will be most appropriate?
  • How will the information be disseminated?

When you take the time to analyze your data, you then have the needed information to make refinements in your training style, the training content and the subsequent training delivery. The next part of the training improvement process is looking at the connection between evaluation and refinement of your training.