If new or expectant parents report a particular concern to your organization and want to share their story to change hospital policy or improve the implementation of current policies, your organization may want to help coordinate that communication to represent the concerns of all your members. As an organization, you can approach the hospital professionally as the representative for a broader group of people.
“We have sent letters to the board of regents at hospitals where families had negative diagnosis experiences. The letters quote the hospital mission statement and patient care practices and then outline how the providers could better meet the needs of families by following best practice guidelines. We offer free training at the end of the letter. Works well to open doors!” —Amy AllisonKCDSG Example