Disorganized Training

117 Comments
Leigh Ann Northcutt January 28, 2021 at 4:58 pm

Trainers should arrive early and have the room set up before people get there, the sign in sheet on the table as people walk in, and a welcoming environment. In the event of some sort of emergency on the trainer’s part, she could have been honest and asked for help with the tables, making her seem a bit more approachable, or rescheduled the event.

The trainer should have ensured directions to the building was clear and signage within the building indicated where the training would occur.

Directions to training were unclear(difficult to find), environment was not welcoming (snacks/beverages are a plus and sensitivity to needs of trainees), trainer was not prepared with required items(sign in/out sheet, agenda, name badges), and room was not prepared for the training in advance(tables not moved, items for training not laid out, and comfortability not accessed).

Not to mention the sign on the door that says “Turn off cell phones” but the trainer used hers. Contradictory and makes the trainees feel that they aren’t as important as the trainer.

1. Have clear directions for participants
2. Have sign in sheet available at entry
3. Have papers and media prepared to present
4. Have tables, food tables and supplies set up in advance

Being organized sets the tone for your day and the participants in your training! Always be organized, prepared with all materials needed, and be able to greet people as they come in. You should never just be setting up as people come in for the training.

She should have had everything already out and ready to go especially the set up of the room and sing in forms and not give excuses just try and recover quickly and start the show.

Directions to the training should be clear and concise. The location of the training within the building should be clear when trainees arrive. Room arrangement should be set and placed well in advance of the first person coming in to take your training. Sign in sheets should be out and ready for people to use. Supplies should be ready to go and organized before the training begins.

Directions should have been clear and signage posted to get to the training room inside.
The trainer should have arrived early to have everything set up prior to anyone arriving.

Trainers should arrive early to ensure signs, sign in sheets, handouts, seating arrangements, etc., are in place prior to participants arrival. I personally make it a point to arrive 1 hour in advance to test the audio-visual and get organized. If refreshments are being served, a little extra time may be needed. I greet the participants upon arrival to ensure they sign-in, get a name tag, and have a chance to ask questions prior to the training.

Directions should be clear to the address of the training. Additionally, trainer need to arrive early and ensure the sign in sheet is out and they are ready before participants start to arrive. Lastly, since the trainer is having “one of those days” it is important they understand participants might be as well. Listen to participants concerns of their sick children and make wiggle room for them to utilize communication if necessary.

I agree with all of the comments that were left. The trainer not being prepared looks like it made the women attending uncomfortable, on top of all ready being frustrated not being able to find the training location and room. Because of how it started for both the trainer and the women attending, this will not be a successful training.

It’s true, the trainer was not ready and seemed upset about having to give a training session

I would have left the training based on the trainer’s lack of concern of the trainees time and importance.

Clearly communicated directions for location of training
Unorganized
Not prepared
Not listening/lack of communication

The trainer should be early to set up and get ready for the trainees. Directions should be more clear on where the building is. I really agree with all comments above!

I do as well. Signage within the building would also help with those that aren’t familiar with the building.

Disorganized trainings set a negative tone for the training. Learnign is decreased as participants will not be interested in paying attention to someone who is not ‘present.’
Trainers need to arrive early and set up ahead of time so they can welcome participants and set a tone of encouragement and excitement with the participants.

This is very unfortunate and unorganized. The trainer should have got to the training early and provided clear directions to the training room. Chairs and tables should be arranged according to the number of participants attending and sign in sheets available. Training resources should be available as well as pens, paper and materials needed for the training.

I agree with all the comments above. The trainer should have been organized and ready for the participants and be prepared to answer questions for those who needed any assistance. It is always difficult to use a day off for a training which makes it much more frustrating when the trainer is not prepared and ready to go.

Respect for those you are training goes a long way!

I agree with the above comments in that the trainer should arrive timely with ample time to be set up and ready to provide an informed training. The uneasiness of the trainer will reflect in how the participants feel about the training and will dictate what is absorbed from the training.

Setting the tone for the training starts far before the facilitator begins. Disorganization will impact the ability of the participant to be fully engaged.

The trainer should arrive early to set up the room and ensure that they have all the resources needed before arriving at the training. It is always best to have help such as extra extension cords when not familiar with the training site. In addition, when a trainer is unprepared and does not take time to welcome participants into the training, it sets the tone for the training.

Trainer should have left easy to follow directions with signage to the correct training room.
Trainer was not organized, did not have the needed materials and did not have the room set up.
Trainer was not very personable, creating an uncomfortable environment.

I agree with the comments above a well prepared trainer would have clear expectations, appropriate signage, and worksheets and paperwork prepared in advance.

Trainers set the tone for the day! If participants are confused, grow impatient from waiting, the room is not inviting, and/or the presenter isn’t friendly & welcoming, then the participants will follow suit!

Be prepared! Participants will remember you as a trainer. It is important they benefit from your presentation.

Make sure that reminders are sent out with clear directions for the training including how to navigate the building upon arrival. Information that needs to be shared with participants should be neatly organized and in separate folders to give participants a sense of organization. Do not allow participants into the room of training until room arrangement is complete. Remember that we are adults with other things going on in our lives. Ask for cell phones to be silenced and for participants to step out of the room to receive phone calls.

Be prepared and ready to greet your participants. Make sure directions are clear. Be compassionate, and positive!

Get there early or night before to set up!!!

Always be as prepared as you can so that the participants feel that they have learned the intended material. Provide a warm and inviting atmosphere and clearly state your intentions for the training.

Trainers should arrive early and have ample time to set up the room and be ready to present before the participants arrive. One should have a guide in front of them with clear cut directions on what they are presenting, the order of the presentation, and allow for questions and comments too. Having a well-organized training provides materials in such a way that they are not easily forgotten, hurried through, and no information to absorb and take back with you. There should be a nice flow through this process to allow all participants to engage and feel like they are leaving with more content than what they came in with.

As a future trainer and an all around organized person, I believe that you should write a checklist of everything you need to have before doing the training. Go over the checklist multiple time before entering the training. At least once the night before, once the morning of (before leaving for the training, make sure everything is there and accounted for), and once when arriving. Make sure to get there early so you have everything ready to go be the participates get there. Also make sure you give your contact number and email to the participates just incase they need it to get ahold of you. Make sure you have clear instructions on where the location is and in what room, suite, ect. it is held. Finally, I believe that if you are going to have a rule such as “turn off all cellphones”, than you should apply the same rule to yourself.

Great each participant with a smile and a clearly communicated arrival procedure. It is important to have all paper work and supplies organized and ready before participants arrive for the training.

More directions should had been given on how to get to the correct training room. Instead of the note on the door saying no cell phones, say silent cell phones. As everyone who is going to the training are mostly adults, and have family and lives outside of work, need to be reached in case of an emergency. The trainer wasn’t rude, but also wasn’t very friendly or sensitive to others feelings. She wasn’t ready or set up before people started showing up. It doesn’t show what time she arrived, but next time she should get there a little earlier than she did, to arrange any seating or tables, set her training materials up. She needs to be sure she has all her materials in the future as well, maybe have a checklist that will help to remember what all she needs to have packed.

Part of feeling comfortable in an environment is feeling welcomed. This trainer didn’t have time to welcome anyone due to lack of organization. She should have been able to greet each learner and direct them to the next steps to take (name bag, sign in, etc.). She also shouldn’t be on her phone. I was also unsettled by her quick diversion to blame others for her lack of organization.

the training space should be arranged and materials out and ready well in advance of participant arrival. Upon arrival, participants should be greeted by name or introductions should be done to welcome everyone into the training and help them to feel comfortable.

Recently participated in a training in which the presenter arrived 5 minutes AFTER the training was supposed to start (She got stuck in traffic). Once there, she did not have all of her materials ready and there was an issue with the room temperature which required more minutes of the time we were supposed to be learning. Then, the building administrator came in and interrupted the training again when she brought fans in and informed us that the AC unit for the building went down and there may be some noise and disruption when the repairman arrived because the only way to access the unit was through the back door in the room (which was blocked by stacked chairs). The training started 30 mins late and did not cover most of the material in her handouts. It was embarrassing for her and me!

Directions to the room from the parking area should be made clear. Remembering that for the participants this is something they have to attend, not want to attend. Therefore you should be early and have things set up before the group arrives. Have food/ drinks available and welcome the people as they arrive. That sets the mood for the whole program. If possible set up the tables the night before.

As a future trainer, I would have everything prepared before participants arrive, including: layout of room, sign-in sheet being located at the entrance of the room, name badges, etc.

As a future trainer, I feel it’s important to make the training engaging, relatable (to as many as possible), and come prepared. I’ve been to trainings before where the trainer isn’t prepared with the materials for us to use and the training itself wasn’t engaging at all. I understand sometimes the topic of what’s being presented won’t always be exciting but I do feel there are ways to make it light and engaging.

1. Arrive early to set up room and test out visual aides/speakers
2. Sign in sheet available with pen
3. Material ready for participants to either grab or laid out on tables for easy access
4. Clear and concise driving/parking directions and directions on how to get to room where presentation takes place
5. Refreshments out and directions to bathrooms given
6. Make expectations clear
7. Have fun

In the future, I would understand to create a checklist of things needed to assist in the training session along with any other miscellaneous materials needed (extra pens, paper, markers). Additionally, I would double check the list and practice the presentation multiple times to ensure confidence in the material.

I will make sure to prepare things before participants arrive and not as they’re arriving.

This video is painful to watch! The trainer should have requested access to the site before attendees arrived. THis would have allowed her to set up the space and materials without stress. It would also allow her to focus on welcoming participants as they arrived.

I found this video very interesting. As I began to answer my follow up question, I pondered on all of the trainings I’ve attended. I have never attended a training where the trainer was not prepared.
Unfortunately, this trainer had a different circumstance. Preparing for the training as soon as she booked the event would have helped her out a lot. After looking at everything that went wrong with the training hopefully, she can create a checklist to be prepared for the next one.

The trainer should arrive early, materials ready and the room set up. I would also have the training venue clearly marked and give clear directions to the training. When participants walk in, they should see the training is prepared and ready to lead the way.

The location should be clearly marked. Not to mention the participants are adults, having a bit of respect by allowing cell phone usage. If my training is engaging, they won’t want to look at them. Finally, all materials should be prepared ahead of time!

This is painful to watch. The participant attending the training was already upset about being made to go without much notice. Then she arrive after not having clear directions of where the training was going to be only to find that the trainer was not prepared. What a mess!!

Posting signage on the outside of the building is important to let participants know they have arrived at the correct site. In addition, posting signage inside the training facility directing participants to the training room and restrooms is very beneficial and saves time for everyone.

Be organized! This is the key to a successful training.

This was stressful for me to even watch. The participant was already having such a hard day and obviously did not want to be there. Arriving to a welcoming environment with a prepared trainer would have made such a difference.

The training did not have good directions. The presenter was unorganized and did not have her TRIS sign in sheets. The trainer did not have the tables set up and the hand outs ready to go prior to the arrival of the training participants.

The trainer should arrive well before the participants to ensure proper room set up and have materials (i.e. sign in) available. The trainer should not use his/her cell phone if there is an expectation of no cell phone use.

I haven’t done much presenting since college. I don’t want to say this will be challenging for me, but public speaking is not my strong suit. In my new position since October 2022, I have learned a great deal of managerial tasks, being prepared and organized, which I believe will help me on those tasks. I will work on my confidence to exude my strengths and knowledge to my team.

The trainer should be able to still act welcoming, even if she was struggling. Even when there are things you can’t change, like the technology or the lighting, you can still act kind, speak and make eye contact with each participant, and make them feel welcome. Even if you don’t feel in control or organized, you can fake it until you make it.

Be prepared. Arrive early to set up

Hycinthia Carbuccia March 11, 2023 at 4:00 pm

The trainer should have arrived early to set up for the training. She should have a checklist of items needed for the training.

Trainer was unprepared, unorganized, and did not have a welcoming environment.

The trainer was very unprepared for the day. Having all materials ready before the training starts is very important.

Lauren Curtsinger June 19, 2023 at 9:45 am

1. directions for the training is unclear – both in finding the facility and finding the room the training is being conducted in.
2. trainer was not prepared – trainers should arrive early to set up before participants arrive.
3. trainers should not ‘vent’ to their participants – the participant looked physically uncomfortable by the trainers lack of a filter. If things aren’t going right, that’s okay but we should not put that burden on the participants!!!

1. Give clear directions to participants and include physical address for those using GPS (as opposed to only putting “The Community Center” on your flyer)

2. Have everything prepared in advance with a checklist to remind you of what to bring with you to your training as the trainer.

3. Greet participants warmly and be empathetic to any needs/accommodations of participants.

4. Arrive early to arrange the room, unpack materials and begin greeting participants.

1. Welcome your participants
2. Have the room set up already
3. Check your technology
4. Have your materials organized and prepared
5. Have name badges if necessary
6. Have a sign in sheet in order for participants to get credit when needed

I agree with everyone’s comments. Having a checklist will make sure you have everything you need. Arrive early and provide drinks and snacks , name badges and a sign in sheet. Check technology to solve any issues beforehand.

Arrive early. Prepare the room before participants arrive. Make sure you have all materials you need, ready and in an organized fashion. Be responsive to others as they enter the room. Greet them and hand out name tags. Don’t talk about yourself- personal problems, lack of experience… remain professional. Focus on the task at hand!

Trainer should of arrived ahead of time to make sure all was set up, staff need name badges and she needs to make sure that she has all materials ready before hand.

When a trainer is prepared and organized, participants are more likely to perceive them as confident and competent.

Preparation should start long before the training day

Be prepared when you arrive with all of the needed materials. Arrive early enough to arrange room, have needed materials set up, out ready to hand out, etc. Be friendly and respectful to all participants.

Unfortunately this lack of organization is unsustainable. She will be more successful in the long run if she learns to do the work needed at the front end. Making a checklist for herself will be beneficial and arriving early will ensure she has all the items in place. The name cards, pens, Tris sign sheet, tables and a welcoming sign are elementary. She could also upgrade her cardboard box and not blame her lack of organization on people who go through her ‘stuff’ and being more kind. Perhaps good mentoring will help but honestly this is not hard to figure out. For me, I will struggle with finding the correct words and communicating clearly. So most of my prep will be knowing my material and speaking through my talking points out loud.

Ashley Strunk (Group Leader) June 24, 2023 at 1:30 am

Trainer should have had clear direction to the building, arrived early for room set up and had materials set out and ready to go. Trainer should had already had the equipment on as well and sign in sheets out for trainers to sign so when staff walked in she could talk with them and see how they were doing and get a feel of the room

As a trainer you should always be prepared and have the room setup and your materials ready. You should greet your participants and help them feel safe and invited. Be respectful and enthusiastic. As a trainer you set the tone for the participants.

1. The training should have clear directions on how to get to the training room. Accessibility is very important
2. The trainer should’ve arrived in advanced to set-up for the training.
3. Sign in sheets, name badges should be in a clear visible location
4. If possible, the trainer could potentially have helpers that can aide in setup, sign in, food table management, etc.
5. The tables should follow proper set-up styles in order to utilize the space properly and be able to clearly see the presenter.
6. Last but certainly not least the trainer should provide a welcoming environment always being friendly, kind and willing to aide the partipants needs.

As a trainer you should be very well organized prior to arriving at the site in order to unpack and set up easily before your training. Which means you should also show up early in order to be all set up before anyone arrives. You should also be eager to welcome the participants and introduce yourself so they know who you are prior to the training.

1. The participant wasn’t given clear directions to the training room, just an address.
2. The trainer did not have tables arranged for optimal learning.
3. The trainer gave excuses for being unorganized.
4. The trainer did not have materials prepared.
5. The trainer did not use positive words with the participant.

I typically arrive 40 minutes before training begins. I don’t like for participants to see me set up at all. I like to be ready to go when they arrive. This allows me to set the tone by greeting everyone as they enter the community of learners and get to know them at least a little upon arrival.

The one thing I remember from a training I took several years ago was this presenter continually went forward in her power point to “make sure she was headed in the right direction.” She would move to the appropriate next slide but click up to the next one for a second. It was distracting, and to me it showed either inexperience with training and the content, and/or a lack of confidence in her skills as a presenter. I study before I present even if it is a session I developed.

The lack of organization seemed to cause undo stress to the participant and the trainer. If the directions had been clearer the participant would have been able to find the room more easily. If the room and trainer were ready for the training the participant might not have felt like her Saturday was wasted. Good organization and planning would have made this day more positive for every one involved.

Trainers should always arrive at least 30 minutes early and make sure the room and materials are set up in advance of participants arriving. Having a warm and welcoming setup and materials ready starts the training off on the right foot. It is very important that clear directions on how to get to the location and training room are provided in advance of the training to all participants. Then on the day of the training have clear signage that helps direct the participant to the room once they arrive at the location.

Trainers need to arrive early and be prepared before showing up to the training. Being unprepared could look like you are not knowledgeable.

Mary Lynne Schuster October 9, 2023 at 1:58 pm

Have a checklist for everything I need for a training. Go over it when preparing, and again before leaving the house.
Have a training bag with everything I might need (including pens, nametags, and extra Tris sheets!) Check and replenish it after each workshop.
Don’t tell participants I am unorganized or not ready. Get it together, make another plan that meets the participants needs as much possible.
Stop and greet and connect with each participant.
Respect time and start on time.
Make sure participants have info needed to get there. Especially new locations or those that have been tricky to find, send out detailed directions and bring my own signs if needed to put around the facility.

Everything should have been done and out for the learners before they had even got there.

Trainers should arrive early and well prepared for their training, have a welcoming environment and the room ready before people arrive and the sign-up sheet on the table for when people arrive.

Give clear instructions to find the training, arrive early and be set up before participants arrive, have TRIS sheets ready with the name of the training written on top and in their own folder. Be polite and courteous to the participants as they arrive. I would ask the participants to silence their cell phones and step out if they need to take a call.

Prepare, prepare, prepare!! Show up early, double check materials, run through timing and transitions. Be calm, cool and collected before the first participant even walks through the door!

1. Everyone deserves respect
2. Check in with trainees
3. Be prepared/organized prior to trainings as a trainer
4. Maintain your timeframe/timeline
5. Document who was there, what training/hours it took to complete

The trainer should have had signs up directing people to the room where the training was being held. Trainers should have everything ready prior to people arriving. If for some reason a trainer is unable to arrive in enough time to set up, she should ask for or accept help.

The trainer seems unprofessional, she was not prepared for the section, no material was ready, minimum classroom arrangement for the event.

Trainers must show respect for participants by arriving on time to sessions and with all learning materials ready to be used by participants.

The trainer needs to be organized in order to set the right tone for the training and the participants. She should review the professional standards and ensure that she is fully prepared in order for the participants to get the most out of their time and a quality training.

As a future trainer, everything needs to be in order & organized.

Not only should she have had everything prepared by the time the first person had gotten there. But she should also have all the correct materials. She forgot her sign in sheet but more importantly, she did not even have pens for the participants to use. Luckily the participant had brought one.

Body language with the hand in the area, when student offered to help is a big ” No, No”

The trainer should have had clear directions, set-up early, and have been ready to begin on-time!

As a trainer, you should always arrive early before participants do, so you can get everything ready for the training. Also, making sure you area organized and have everything you need for the trainer beforehand.

-clear directions should be given , room marked
-trainer should arrive early and be prepared
-the trainers materials should be organized and ready

The trainer should have been more prepared for the training. The space should be set up before the participants arrive. She also could have been more understanding and listened to the trainees as they expressed the stress they were experiencing. That trainer should have grace and be understanding.

I feel for the employee! That training feels like a complete waste of her time, and it hadn’t even started yet.

The trainer should always arrive early enough to get everything set up before participants arrive. The room should be arranged, TRIS forms and pens out, any handouts or items for the class should be ready. Each participant should be greeted with eye contact when they first arrive. The room for the training should be clearly shown so participants aren’t roaming around trying to find it.

I feel that she should have made an announcement about phones and not a sign
Reassured the employee that should she need to make a call she could step out
The employee clearly came in frustrated and the trainer could not catch that because she was too busy trying to be ready
just a few thoughts on top of not being set up and or prepared

This was hard to watch. Looks like the trainer was very frazzled and explaining why she was disorganized – lack of professionalism

The trainer should arrive before the participants to set up the space. Needed paperwork should be printed and organized so that the trainer is able to reach all necessary paperwork.

There’s quite a few things that the trainer could’ve completed before participants started to arrive. She should’ve been clear on the directions and location of the training, had the space and tables prepared, TRIS sign in sheets out, along with extra pens, others papers laid out or handed out to participants, greet each person as they come in and make them feel comfortable.

Too Many things wrong. Participants need clear directions to the location. Arrive early to make sure things are set up and ready to go. Always be welcoming to help make participants comfortable. Most important, respond when spoken too, don’t ignore participants.

tiffany.grimes-7227 January 30, 2024 at 3:07 pm

First of all, the tone for the participant was set the second her boss told her she would be fired if she didn’t attend the training. It sounds as though the employee has had a lot of extenuating circumstances and alternative means could have been offered, such as online trainings. The participant went into the training upset and not wanting to be there. Then her child was sick, the directions were unclear, and the trainer was completely unprepared. The trainer should have realistic expectations for the participants that she follows herself. Instead of saying turn cell phones off, make sure they are on silent and step out if you need to answer a text or call. The trainer had her cell phone out texting. She was not listening to the needs of her participants which is important. As learners, if we are distracted by personal issues, we are not going to focus. The participant felt unheard by the trainer. The trainer was unorganized and blamed others for something that was her responsibility. No pens, no tris sheets, nothing set up, and she would not accept help which probably made the participant feel unheard, unwelcome, and uncomfortable.

I see that the trainer was not organized. She deflated the confidence of the participants of the session. The person participating in the training was already disengaged before she started and her lack of interest in the training was further affected by the lack of organization on the part of the trainer.

Directions to find the training within the building were unclear, trainer was not prepared, and participant was already disengaged.

Signs should be visible, welcoming the trainers into the space. If possible, it is nice to have signs from the parking area leading to the main room of the event. As a trainer, the room should be arranged with the materials ready to go (maybe out on the tables for participants to review while others arrive) and ready to go before the participants arrive. The trainer should have the tables and chairs ready for the topic. A sign in sheet and pens should be made available before the training begins. The trainer should greet each participant when they arrive, making them feel welcome. An agreement can be made with the trainer and participants about the rules (i.e.: active engagement, no cell phones in the training space, emergency calls to be taken outside, etc.).

The trainer could have looked to see if she had everything before she left the house. Or she should put things where no one but her can ger get them.

This trainer was highly unorganized. She immediately set the tone that she was not an expert in what she was training on by being disorganized and not knowing how things would be set up prior to arriving. She did not have her materials set up prior to getting to the training location. It appears as if the trainer arrived at the same time as the trainees, so the trainer was having to set stuff up in front of the trainees and did not appear to fully know what she was doing. The trainer should have had the tables and everything arranged prior to the trainees arriving.

When a trainer is not prepared, it undermines their credibility and professionalism, leading to a loss of trust and engagement from participants. Disorganized presentations and an inability to address questions or concerns diminish the effectiveness of the training, ultimately jeopardizing its success.

A trainer should be a reflection of the materials they are presenting. If the trainer is a sloppy mess, who is not prepared, does not demonstrate a firm grasp of the materials the participants are being taught, then very little will be learned from the training. The focus will be more so on the trainer than the topic of training, and nothing will be gained besides a list of negative feedback.

The woman’s supervisor set the tone for the day with the way she communicated with about attending the training. The fact there were no directions, no sign in sheet, and the materials were not ready. There is no way the woman is going to engage or take away any information from this training

If I was the trainee, I would have been shut down and less engaged in the training. This video was a great recourse as I reflected on some of the best and worst trainings that I have attended.

Directions should have been clear. The trainer should have been more organized and prepared for the training.

1. Training location should be clear
2. The room and trainer’s materials should be arranged, including name badges, TRIS forms, and any handouts before participants arrive
3. The trainer should be welcoming and realistic about cell phone use
4. The trainer should accept help if they are running behind

I think that if the trainer had used a checklist while preparing for the training many of the issues could have been alleviated

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