Parent Responsibilites for CCAP Cases

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CCAP is a public assistance program designed to assist families with the cost of child care.  Therefore, the CCAP case is the parent’s responsibility from the date of application until the date the case discontinues. 

At least forty-five (45) days before the end of a certification period, a DCC-90F, Notice of Renewal Interview, is mailed to the family, giving them a timeframe to call 855-306-8959, visit the DCBS Family Support office or go online to KYNECT (the parent self-service portal) to begin the recertification process.  

The letter details what they need to bring to their appointment to ensure the case can be approved as quickly as possible.  Same day approval is only available if all required documentation is provided on the day the parent is in the office.

During the interview, the DCBS Family Support worker informs the parent about responsibilities as a CCAP recipient:

  • The family may be assessed a daily copayment based on their total household income and household size.
  • The amount of their copayment.
  • The responsibility of paying their copayment to their provider on a weekly basis.
  • They may be required to pay an overage if the provider charges more than the state’s maximum payment rate; and,
  • The parent may be responsible for payment of additional fees charged by the provider.

The parent is responsible for paying the family copay on a weekly basis.  It is important to not allow parents to fall behind in their copayment.  When a parent makes a request to change their child care provider enrollment, a ten (10) calendar day notice (DCC-94C) is given to the current provider to ensure collection of any outstanding payments.  The ten (10) calendar day notice is built into the provider change process to protect the current provider and allow them time to collect any monies owed.  DCC no longer denies the family the right to enroll in a new program if they owe money to the previous provider.  Not allowing parents to fall behind on copays is optimal. 

A provider cannot charge participants in CCAP a higher rate for child care than what is being charged to the public.

The parent is responsible for reporting changes to the DCBS Family Support office within ten (10) days of the change occurring. Reported changes may affect the continued eligibility for CCAP and include:

  • Non-temporary loss or ending of eligible activity;
  • Monthly income that exceeds 85% State Median Income (SMI) for the appropriate household size;
  • Change in household size;
  • Change in marital status;
  • Change in mailing address or residency; or
  • Changes in child care providers and/or changes in the scheduled hours care is needed.

The parent may report changes by calling (855-306-8959), visiting a DCBS Family Support office, or online through the KYNECT portal.