Provider Portal PBF

What happens when a PBF is recieved?

When a PBF, DCC-97, is received, either in the portal or in paper form, it will have the expected attendance/care schedule (found on the DCC-94, Licensed and Certified Enrollment Agreement Enrollment Certificate) prefilled on the Scheduled line.

The next line is for Provider Exceptions (Changes) and is left blank.  Providers use the exception line to make needed changes to the prefilled schedule. If a child’s attendance is different from the expected prefilled schedule, the provider must enter the correct billing code to make the exception.

PBFs with a Flex Schedule

PBFs with a Flex Schedule do not have a prefilled care schedule but have an allotted number of days the child may attend.  For example, the child may be allowed to attend five (5) full days per week.  If the provider is open seven (7) days a week these five (5) full days may be any of the seven (7) days in the week and may change each week. 

CCAP Email Inbox

The CCAP email inbox frequently receives emails stating that the PBF is giving an error message that says, “Exceptions cannot be made….”.  This happens when a provider is filling in the same code in the Provider Exception box that is prefilled on the PBF.  The provider exception line is to make CHANGES to the prefilled code, not to add the same code.

Incorrect Care Schedule

If the care schedule is incorrect, it is the parent’s responsibility to contact DCBS Family Support (855-306-8959) for a care schedule correction. CCAP payment staff cannot make changes to certificate schedules. 

Billing Codes

Codes 43, 45, 55 and 65 are based on the provider’s circumstance.

Codes 40, 45, 50, and 60 are based on the child‘s circumstance.

The exception codes for each provider type are as follows: $= payable code.